This web site is not offered as legal advice and should not be construed as such.
The PWW Executive Institute (“XI”) is a high-level and intensive all-day workshop for EMS leaders, chiefs, HR managers, privacy officers, compliance professionals and others who want to see the Big Picture to identify critical industry trends.
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Accredited Educational Content from the Leaders in Ambulance Billing and Compliance Training
abc360 Spring 2025 Clearwater Beach

One Great Conference – 100% Con Ed Approved!
XI® is the preeminent, intensive, all-day workshop for EMS leaders, chiefs, HR managers and compliance professionals. XI helps leaders spot industry trends from a high level and gives you the tools you need to shape your agency's own future instead of waiting for external forces to shape it for you.
XI Clearwater Beach 2025

XI® is the preeminent, intensive, all-day workshop for EMS leaders, chiefs, HR managers and compliance professionals. XI helps leaders spot industry trends from a high level and gives you the tools you need to shape your agency's own future instead of waiting for external forces to shape it for you.
XI Registration & Breakfast with Exhibitors |
Welcome and Introductions |
XI Keynote Address - Catherine Kuhlmann - The Why Factor: How Customer Service Shapes Healthcare and Community Impact |
Super Session: Reforming the EMS/Law Enforcement Relationship |
XI Morning Break |
Unions on the Rise in EMS: Dealing with Labor Organizations Before and After They Arrive |
Achieving Economic Sustainability Through Smarter Deployment |
The HR Lightning Round: The Hottest Topics in the EMS Workplace |
Engaging With Your Local Government and How It Can Boost Your Bottom Line |
XI Lunch |
EMS A.I. - How Artificial Intelligence Can Improve Operations or Make a Mess of Compliance |
Revolutionary Leadership: Lessons for EMS Leaders From the Founding Fathers |
Moral Injury: A Big Barrier to Putting the Patient First and How to Deal With It |
Hacked! Exposing the Biggest Cybersecurity Vulnerabilities in EMS |
XI Afternoon Break |
"Patient Abandonment" - Busting the Myth That Threatens EMS Innovation |
Closing Keynote |
abc360 Clearwater Beach 2025

abc360 Conference - The ambulance industry’s most trusted source for timely and cutting-edge revenue cycle and compliance information.
Registration & Breakfast with the Exhibitors |
Welcome and Introductions |
The abc360 Medicare and Reimbursement Update |
abc360 Morning Break |
The abc360 Privacy Update |
TQM for RCM: How Total Quality Management Can Improve Your Revenue Cycle |
abc360 Lunch |
How to Improve Clinical Narratives: The Good, the Bad and the A.I. |
The abc360 Coding Clinic - 911 Emergencies |
Start With Why - Changing Attitudes About Documentation |
The abc360 Coding Clinic - Interhospital Transfers |
abc360 Afternoon Break |
CACO Clearwater Beach 2025

This course will prepare your current or prospective ambulance compliance officer to:
- Develop and implement a compliance program
- Effectively train employees
- Proactively monitor compliance
- Conduct internal audits
- Respond to external audits
- Ensure your agency is compliant in areas such as pricing, contracting, privacy, security and human resources.
After completing this course, your compliance officer will be nationally certified and ready to develop a compliance program from the ground up, or update and improve your existing compliance program. Take advantage now and take your agency's compliance commitment to the next level.
CACO Day 1 |
CAFO Clearwater Beach 2025

The Certified Ambulance Financial Officer™ program was developed to meet a long-existing need in the ambulance industry - the need to enhance fundamental skills and knowledge of best practices in EMS finance accounting, and reporting. In this CAFO course, you'll discover what every financial officer should know, including:
- Introduction to the Role of CAFO
- Principles and Foundations of Accounting and Financial Reporting
- Budgeting and Planning Techniques
- Financial Policies and Internal Controls
- The EMS Revenue Cycle
- Sources of Revenues and Funding
- Expense and Capital Planning
- Partnerships and Relationships affecting the finance function
- Financial Analysis
- The use of Technology in EMS finance
- Financial Compliance considerations
CAFO Day 1 |
abc360 Spring 2025 - Livestream

One Great Conference – 100% Con Ed Approved!
XI® is the preeminent, intensive, all-day workshop for EMS leaders, chiefs, HR managers and compliance professionals. XI helps leaders spot industry trends from a high level and gives you the tools you need to shape your agency's own future instead of waiting for external forces to shape it for you.
XI Clearwater - LiveStream 2025

XI® is the preeminent, intensive, all-day workshop for EMS leaders, chiefs, HR managers and compliance professionals. XI helps leaders spot industry trends from a high level and gives you the tools you need to shape your agency's own future instead of waiting for external forces to shape it for you.
XI Registration & Breakfast with Exhibitors |
Welcome and Introductions |
XI Keynote Address - Catherine Kuhlmann - The Why Factor: How Customer Service Shapes Healthcare and Community Impact |
Super Session: Reforming the EMS/Law Enforcement Relationship |
XI Morning Break |
Unions On the Rise in EMS: Dealing with Labor Organizations Before and After They Arrive |
Achieving Economic Stability Through Smarter Deployment |
Engaging With Your Local Government and How It Can Boost Your Bottom Line |
The HR Lightning Roud: The Hottest Topics in the EMS Workplace |
XI Lunch |
Revolutionary Leadership: Lessons for EMS Leaders from the Founding Fathers |
EMS A.I. - How Artificial Intelligence Can Improve Operations or Make a Mess of Compliance |
Moral Injury: A Big Barrier to Putting the Patient First and How to Deal With It |
Hacked! Exposing the Biggest Cybersecurity Vulnerabilities in EMS |
XI Afternoon Break |
"Patient Abadonment" - Busting the Myth That Threatens EMS Innovation |
XI Closing Keynote |
abc360 Clearwater - LiveStream 2025

abc360 Conference - The ambulance industry’s most trusted source for timely and cutting-edge revenue cycle and compliance information.
Registration & Breakfast with the Exhibitors |
Welcome and Introductions |
The abc360 Medicare and Reimbursement Update |
abc360 Morning Break |
The abc360 Privacy Update |
TQM for RCM: How Total Quality Management Can Improve Your Revenue Cycle |
abc360 Lunch |
How to Improve Clinical Narratives: The Good, The Bad, and the A.I. |
The abc360 Coding Clinic - 911 Emergencies |
The abc360 Coding Clinic - Interhospital Transfers |
Start With Why - Changing Attitudes About Documentation |
abc360 Afternoon Break |
PWW Media, Inc. Trademarks and Copyrights
PWW Media provides innovative compliance solutions for the EMS industry. We offer a comprehensive suite of products ranging from our widely used manuals and toolkits, to dynamic training videos and educational webinars.