XI to Highlight Leadership Lessons from Space

Jerry Ross, Retired NASA Astronaut

XI Keynote

From the Ground Up to Outer Space – Key Values for EMS Leadership Success From America’s Frequent Flyer Astronaut 

With a passion for inspiring young people to seek their dreams, Jerry Ross came from humble beginnings growing up in rural Indiana to become the first human ever to be launched into space seven times and is currently the joint record-holder for completing the most spaceflights in history. The life of this well-known shuttle astronaut and retired Air Force Colonel - who performed nine spacewalks and helped build the International Space Station literally from the ground up - is founded on faith, humility, perseverance, constant learning, hard work, and teamwork – qualities that are essential elements of success in any leadership endeavor, especially in EMS during these challenging times.  You will marvel at Jerry Ross’s life story as he shares what he learned in life as a leader in America’s space program during this one-of-a-kind keynote presentation that will help guide you to your own personal and professional success. 

As a special benefit to XI attendees – and at no added cost thanks to our XI sponsor, EMS Billing Services, Inc. – every attendee we will receive a hard cover copy of Jerry Ross’s recently published autobiography, Spacewalker: My Journey in Space and Faith as NASA’s Record-Setting Frequent Flyer.  Attendees will then get to meet and talk with Jerry and have their books personally inscribed by him during a special book signing at the XI Luncheon – which is sponsored by PayorLogic.  Neil Armstrong described Jerry’s book as “The book for anyone who ever dreamed of flying in space.”   

After the keynote event, exciting leadership sessions unfold.  This year’s XI conference features separate break-out sessions specially designed for public and private sector agencies that will focus on the unique “hot button” issues specific to those agencies in today’s changing world of EMS.  Topics include:

• “The Five Biggest Compliance Mistakes Made by Fire-Based and Other Public EMS Agencies,”
• “Public Agencies – How to Survive and Thrive in a Rapidly Changing Landscape,”
• “Re-Engineering Your Call Intake Process,” and
• “Managing Business Relationships to Thrive and Comply.”

Breakout sessions on HR issues include:

• “The Top 10 Service Phrases Your EMS Staff Should Use Frequently,” and
• “The 10 Most Difficult EMS Staff Members and How to Effectively Deal with Them.”

In the afternoon, there will be three breakout session tracks on leadership, privacy - and an all new “Practical Compliance Track” where attendees will engage in an all afternoon workshop and the result will be to walk out of the session with a compliance plan specific to your organization and ready to implement.  (Due to the intense “workshop” nature of the Practical Compliance Track attendance is limited to 30 on a “first to register” basis and pre-registration is required for this program which has no additional fee).  

The afternoon leadership and privacy sessions you won’t want to miss and will cover more highly relevant topics that focus on future risk management as well.  Sessions include:

• “Improving Accountability with 360 Degree Feedback,”
• “The Six Boldest Presidential Decisions Ever Made – And the Lessons EMS Leaders Can Take from Them,”
• “Real Lessons from Actual PWW HIPAA Audits:  Violations We See at Every Agency,” and
• “Cybercrime and Cybersecurity:  Why Stealing Your Data is More Profitable Than Robbing a Bank.”   

 The XI conference will wind up with a general session where PWW attorneys will present the first annual: “National EMS Liability Review:  Case Studies from Around the United States.”  This thought provoking wrap-up session will provide industry leaders with the knowledge they need to reduce risk from the top liability issues in EMS as seen through the eyes of the nation’s leading EMS attorneys.

Now in its seventh year, PWW’s XI Conference has grown into the most comprehensive one-day event designed to infuse present and future leaders with the knowledge and practical insight they need to tackle those tough leadership challenges head-on and with positive results.  XI helps leaders spot industry trends from a high level, and gives you the tools you need to shape your EMS agency’s own future instead of waiting for external forces to shape it for you. 

In its 12th year, the two-day abc³⁶⁰ has grown into the largest and most diverse ambulance industry compliance and revenue cycle management conference in the nation.  abc³⁶⁰ provides a positive, engaging, attendee-focused and entertaining forum to equip your agency with the tools you need to proactively address compliance issues now and into the future.

There is an early-bird discount for those who register now for the XI and abc³⁶⁰ programs.  Click HERE to sign up today - this conference just gets bigger and better, so don’t miss the opportunity to be a part of it!